Our Software-as-a-Service (SaaS) business model has its origins in our 25+ years of developing and managing large-scale operations support systems. Those systems evolved into the Application Service Provider (ASP) model that drove more applications from the back-office and desktops out to the hosted environment. Today, our technology affords us the opportunity to offer extensive citizen support services coupled with our superior and cost effective software suite.
MuniDyn systems are operated in a secure environment. The Tier 3 data center, which is SAS70 Type II Certified, includes cooling distribution paths, redundant components, and is maintainable and monitored 24x7 by Tier 3 engineers, providing 99.982% availability. The data center performs daily maintenance, hardware monitoring and deployment, software updates and patches, network security and regulatory compliance, and both onsite and offsite backup and storage.
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